Direct Access to
Member Support.
Reach the right department at Hudson Valley Credit Union without the queue. From mortgage inquiries to emergency card services, we prioritize direct human accountability.
Report Lost or Stolen Card
Available 24/7 for immediate account protection and fraud prevention.
+1 206-554-8044hvfcu Online Banking Support
Assistance with hvfcu login, password resets, and digital security settings.
Mon-Fri: 9:00 - 17:00
General Member Inquiries
For account updates, balance checks, or general hvcu credit union questions.
info@hudsonvalley.creditDepartmental Routing
To ensure your inquiry is handled by a specialist, please use the specific channels below. We track response times against internal benchmarks to maintain our commitment to member service.
Real Estate Lending Team
Contact for application status, pre-approvals, or refinancing questions.
Commercial Accounts & Loans
Dedicated support for small business owners and corporate partnerships.
hvfcu Online Banking Support
Troubleshooting for hvcu online login and digital transaction history.
Member Resolution Hub
Our Seattle regional office serves as the central hub for administrative support and complex member resolution.
1250 1st Avenue SouthSeattle, WA 98144, USA
Operational Hours
- Mon - Fri 9:00 - 17:00
- Saturday 9:00 - 13:00
- Sunday Closed
In-Person Services
- • Notary Public (By Appointment)
- • Cashier's Checks & Money Orders
- • Consumer Loan Applications
- • Secure Night Depository
Submit a Secure Inquiry
If you are an existing member, please use the hvfcu online banking sign in portal for account-specific messaging. For general inquiries, use the form below.
Complex Financial Consultations
Discussing debt consolidation or large commercial facilities? We recommend scheduling a private, one-on-one review with one of our senior advisors.
Schedule ConsultationCommon Access Questions
Locked out of hvcu sign in?
You can reset your credentials online using your verified phone number and the last 4 digits of your SSN. If lockouts persist, contact Online Support at +1 206-554-8044 during standard business hours.
How do I join the Credit Union?
Eligibility is based on where you live, work, or worship. You can start your application on our Personal Banking page or visit our Seattle office for immediate fulfillment.
Lost my hvcu credit union debit card?
Call our 24/7 hotline immediately at +1 206-554-8044. You can also temporarily freeze your card through the hvfcu online banking app under 'Card Controls'.
Preparation Checklist
Before calling or visiting, please have the following items ready to expedite your service:
- 1 Valid State-Issued ID or Passport for in-person account verification.
- 2 Recent pay stubs or tax returns if inquiring about loan approvals.
- 3 Your hvfcu login credentials for troubleshooting digital banking issues.